Intelligent handling of notifications

Signalen

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Broken sidewalk tile or lamppost? Recycle bin full?
Signalen is a process and task system that ensures fast and smart handling of notifications.

Anyone can easily make a report by clicking on a location on the map and adding a description. The reporter can optionally add a photo. It is also possible to enter contact details to be kept informed of the report.

Low-threshold reporting

Feedback to reporter

Notify

Signalen automatically classifies the incoming notifications using machine learning and puts the notifications in the correct category. The report is then automatically assigned to the correct department and handler.

Automatically categorize

Auto-routing

Categorizing and routing

Via a user-friendly panel, a practitioner can keep track of the progress, handle the report and inform the reporter. Default texts can be used for handling.

Progress overview

Quick handling

Handling

We provide hosting in the cloud on servers in the Netherlands. Each municipality will have its own platform that is set up according to the Haven standard of The Association of Netherlands Municipalities (VNG). Signalen will be installed on this platform. We can also set up the environment within the municipality's existing cloud environment.

Hosting in the Netherlands

Common Ground Platform

Hosting in the cloud

We offer an uptime guarantee of up to 99.99% depending on the SLA chosen. New versions of Signalen are made available monthly.

Service Level Agreement

Monthly updates

Proactive management

Safety is a top priority at Delta10. Delta10's services are ISO 27001 certified. We continuously monitor software security. With the included dashboard you can easily keep track of BIO and AVG compliance.

ISO 27001 certified

Compliancy dashboard

Safety, BIO and GDPR

Delta10 takes care of all maintenance and support on Signalen at a level of your choice. Delta10 provides excellent service at a favorable price. Delta10 is ISO 27001 certified.

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Support by Delta10

Signalen is used and supported by

How was Signalen created?

What infrastructure do I need to use Signalen?

Can Delta10 help us transition from our old system to Signalen?

Why do I need support on open source software?

How does Delta10 contribute to the further development of Signalen?

Frequently Asked Questions

Signals is a process and task system that ensures fast and smart handling of reports in public spaces, such as reports about full waste bins and broken lampposts.

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Signalen is een proces- en taaksysteem dat zorgt voor een snelle en slimme afhandeling van meldingen openbare ruimte, zoals meldingen over volle afvalbakken en kapotte lantaarnpalen.

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