Who we are
Delta10 consists of a team of developers, designers and lawyers with extensive experience within the government. We offer management and support on open source software for municipalities and municipal partnerships.
The partner for municipalities
Delta10 is the partner for municipalities for Common Ground software. We support municipalities with technical implementation, technical management and maintenance of Atlas, Signals and Common Ground infrastructure. In this way we serve more than 3 million residents of Dutch municipalities, including the municipalities of Utrecht, Almere and Groningen.
The Delta10 team has completed more than 40 implementation processes to the full satisfaction of municipal clients, always 100% within time and budget.
Our mission and vision
Delta10 strives for excellent communication between Dutch municipalities and citizens. By unburdening municipalities with the implementation, hosting, technical management and support of open source IT solutions, we contribute to a reliable and accessible government.
Vision
Municipalities face a major IT challenge with a maintenance-prone landscape of hundreds of applications that are difficult to integrate. With ever-changing tasks and laws and regulations, outdated and inflexible IT systems are an obstacle for both employees and residents. That’s why we invest in fast, user-friendly and agile solutions.
We work according to three principles:
Control at municipalities
Municipalities have control over the ongoing development of our open source software. Participating municipalities sit on a product steering committee and work with the regular development team to discuss ideas and set priorities.
Simple software
Our software is user-friendly and modular, developed specifically for municipalities and their unique issues. We follow UNG’s Common Ground principles to achieve a simplified data landscape.
Service and unburdening
We are on standby 24/7 for our customers with fixed contacts who provide immediate answers to technical questions. On average, our customers rate our service with a 9.0.
Information security and privacy
Delta10 is ISO 27001 certified. This means that we comply with international standards for information security and have an adequate system in place to ensure the confidentiality, integrity and availability of information. Our organization and procedures are reviewed annually.
The certification offers municipalities several advantages. For example, municipalities can rely on Delta10 to apply advanced techniques and methods to protect their data and systems. In addition, ISO 27001 certification promotes transparency, because it gives municipalities insight into our security measures. This contributes to good cooperation.
BIO and GDPR
In addition, we have extensive knowledge and experience in the field of the Baseline Information Security Government (BIO) and the General Data Protection Regulation (GDPR). We are happy to use our knowledge of the BIO and the GDPR in our services to municipalities.
- We serve
- >1.5 million inhabitants
- Our customers rate us
- 9.0 out of 10
TESTIMONIALS
- Delta10 is an expert party with whom it is pleasant to work. They helped us set up our cloud environment in Azure, so that we can host Common Ground applications such as Signalen, among other things. Thanks to Delta10, we are now able to manage and further expand the base ourselves. It was a very successful collaboration.
Victor Abratanski
Head of ICT Management at Parkstad IT - Our collaboration really feels like a partnership. Delta10 is a stable partner with a great deal of in-house knowledge and expertise. They are very approachable and always respond quickly. I would recommend Delta10 to all my municipal colleagues who want to work with open source applications.
Sanne Griffioen
Team manager Information Management at Municipality of Purmerend - I have only had positive experiences with Delta10. The pleasant way of working together, the flexibility and professionalism stand out for me. They took a good look at what we needed and responded accordingly. The delivered documentation for the BIO was also top notch. The overall picture was right, it was a no-brainer to work with Delta10.
Jochem Kramer
SecOps engineer at Equalit