SignalenIntelligent handling of notifications
Broken sidewalk tile or lamppost? Recycle bin full? Signalen is a process and task system that ensures fast and smart handling of notifications.
Notify
Anyone can easily make a report by clicking on a location on the map and adding a description. The reporter can optionally add a photo. It is also possible to enter contact details to be kept informed of the report.
- Low-threshold reporting
- Feedback to reporter
Notify
Categorizing and routing
Signalen automatically classifies the incoming notifications using machine learning and puts the notifications in the correct category. The report is then automatically assigned to the correct department and handler.
- Automatically categorize
- Auto-routing
Categorizing and routing
Handling
Via a user-friendly panel, a practitioner can keep track of the progress, handle the report and inform the reporter. Default texts can be used for handling.
- Progress overview
- Quick handling
Handling
Hosting in the cloud
We provide hosting in the cloud on servers in the Netherlands. Each municipality will have its own platform that is set up according to the Haven standard of The Association of Netherlands Municipalities (VNG). Signalen will be installed on this platform. We can also set up the environment within the municipality's existing cloud environment.
- Hosting in the Netherlands
- Common Ground Platform
Hosting in the cloud
Proactive management
We offer an uptime guarantee of up to 99.99% depending on the SLA chosen. New versions of Signalen are made available monthly.
- Service Level Agreement
- Monthly updates
Proactive management
Safety, BIO and GDPR
Safety is a top priority at Delta10. Delta10's services are ISO 27001 certified. We continuously monitor software security. With the included dashboard you can easily keep track of BIO and AVG compliance.
- ISO 27001 certified
- Compliancy dashboard
Safety, BIO and GDPR
Signalen is used and supported by
Support by Delta10
Delta10 takes care of all maintenance and support on Signalen at a level of your choice. Delta10 provides excellent service at a favorable price. Delta10 is ISO 27001 certified.
Get in touch
Do you want more information or do you have questions? Please contact us.
- [email protected]
- Telefoon
- +31(0) 85 3034226